Friday December 13, 2024
Editorial Cartoon by Graeme MacKay, The Hamilton Spectator – Friday December 13, 2024
A Postal Strike Christmas Carol: How Canada Post Might Haunt Its Own Future
It’s beginning to look a lot like Christmas – unless you’re waiting for Canada Post to deliver that holiday card or package. Yes, dear reader, the postal workers’ strike has landed like a lump of coal in the stockings of Canadians coast to coast. In an ironic twist, the very season when the Crown corporation traditionally pulls out of its year-long funk to play Santa is now a glaring reminder of its dwindling relevance in a world dominated by private couriers and digital messages.
Canada Post, the once-mighty reindeer of holiday delivery, is facing an existential crisis. In the past, when postal workers struck, the whole country felt the pinch. The 1981 strike? National chaos. The 1997 lockout? A crisis requiring swift political intervention. Today? It seems the Christmas spirit isn’t the only thing that’s gone digital—so has the way Canadians send and receive love, greetings, and gifts.
News: No hope for the holidays: Zero chance Canada Post can deliver cards and packages before Christmas, experts say
Let’s take a sleigh ride down memory lane. In 2006, Canada Post delivered 5.5 billion letters annually. Today, it’s barely scraping by at 2.2 billion. For decades, the sound of a letter hitting the floor was a daily joy; now, it’s a relic of simpler times, replaced by the ping of an email notification or the cheerful buzz of a courier app.
Parcel delivery was supposed to save the sleigh. And for a while, it did. But then came Amazon, FedEx, UPS, and a thousand gig workers in unmarked vans delivering packages at all hours. Even Canada Post’s jump to weekend delivery couldn’t keep up. Now, it has a mere 30% slice of the parcel pie, down from two-thirds before the pandemic. As Andrew Coyne aptly pointed out, the strike only hastens the exodus: once customers discover that private couriers work faster and more efficiently, why would they ever come back?
Opinion: Suppose they gave a postal strike and nobody noticed
Today, Canadians are managing the strike with a shrug and a Plan B. The outcry isn’t about losing the mail—it’s about the inconvenience of finding alternatives. It’s hard to summon sympathy for postal workers striking at Christmas, a time of goodwill and frantic shipping. Their demands for higher wages and benefits feel like asking Santa for a new sleigh in a world where everyone else has upgraded to drones.
Reader feedback to Coyne’s piece reflects this shift in sentiment. “They’re striking themselves out of a job,” one person quipped. Another commented, “If this goes on, maybe we’ll finally privatize the thing.” Harsh words, but reflective of a growing reality: Canada Post has become more a seasonal tradition than a year-round necessity, like eggnog or fruitcake.
If the strike proves anything, it’s that Canadians have moved on. Small businesses, once reliant on postal service, are now cozying up to private couriers. Families, once reliant on snail mail, have gone digital. Even junk mail enthusiasts—yes, they exist—are adjusting. And as for holiday cards? Who needs stamps when you’ve got e-cards and emojis?
Perhaps Canada Post’s strike is its last hurrah. If customers don’t come back, and deficits continue to balloon (a $748-million loss last year, remember?), even the statutory monopoly on first-class mail won’t save it. The future might just be a Canada Post museum exhibit: “Here lies the Crown corporation that once delivered Christmas.”
Canada Post’s labor tactics feel like Ebenezer Scrooge’s attempts to save a dying business by turning up the heat on Bob Cratchit. But just as Scrooge learned, holding onto old ways in a changing world is a recipe for obsolescence. Canadians want their deliveries fast, reliable, and reasonably priced. And if Canada Post can’t deliver, someone else will.
This Christmas, as we sip our cocoa and track packages online, let’s remember the lessons of the season. Adaptation, goodwill, and maybe, just maybe, learning to let go of the past. Canada Post, we wish you a Merry Christmas—but it might be time to pack up the sleigh. After all, the world is moving on, with or without you.