Air Canada to consider firing workers in baggage toss video
Air Canada is apologizing after a video purporting to show a baggage handler dropping luggage from roughly six metres off the ground hit social media.
The video, taken by a passenger on board a plane, shows a baggage handler dropping bags from a boarding gate to a luggage bin.
The airline responded to CBC News Saturday, saying the incident in the video is under investigation and would not go unpunished.
“We apologize for the totally unacceptable mishandling of our passengers’ baggage captured on video,” said Angela Mah, a spokesperson with Air Canada.
“We are in the process of identifying the employees involved whose employment will be terminated pending the outcome of our investigation. Their actions clearly contravened our standard baggage handling procedures which require gate-checked bags to be hand carried to the ramp.”
The video is generating a wide range of comments both on the video site and Twitter, with some people lambasting Air Canada and saying they won’t fly on the airline again.
Others were more charitable saying the airline should not be judged by the actions of one baggage handler.
In Twitter posts on Saturday, Air Canada says it has launched an investigation and is “very disappointed & sorry about the actions in the video.”
“The actions don’t reflect our procedure. We apologize for this,” the airline said in another tweet. (Source: CBC News)
Inspired by the torture wheels featured in the Inquisition scene from Mel Brook’s film “The History of the World, Part I”:
This was the cartoon of the day at Yahoo Canada News, and was reprinted in the Saskatoon Star Phoenix & The Regina Leader Post