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Friday December 13, 2024

December 13, 2024 by Graeme MacKay

Editorial Cartoon by Graeme MacKay, The Hamilton Spectator – Friday December 13, 2024

A Postal Strike Christmas Carol: How Canada Post Might Haunt Its Own Future

November 21, 2018

It’s beginning to look a lot like Christmas – unless you’re waiting for Canada Post to deliver that holiday card or package. Yes, dear reader, the postal workers’ strike has landed like a lump of coal in the stockings of Canadians coast to coast. In an ironic twist, the very season when the Crown corporation traditionally pulls out of its year-long funk to play Santa is now a glaring reminder of its dwindling relevance in a world dominated by private couriers and digital messages.

Canada Post, the once-mighty reindeer of holiday delivery, is facing an existential crisis. In the past, when postal workers struck, the whole country felt the pinch. The 1981 strike? National chaos. The 1997 lockout? A crisis requiring swift political intervention. Today? It seems the Christmas spirit isn’t the only thing that’s gone digital—so has the way Canadians send and receive love, greetings, and gifts.

News: No hope for the holidays: Zero chance Canada Post can deliver cards and packages before Christmas, experts say

December 12, 2013

Let’s take a sleigh ride down memory lane. In 2006, Canada Post delivered 5.5 billion letters annually. Today, it’s barely scraping by at 2.2 billion. For decades, the sound of a letter hitting the floor was a daily joy; now, it’s a relic of simpler times, replaced by the ping of an email notification or the cheerful buzz of a courier app.

Parcel delivery was supposed to save the sleigh. And for a while, it did. But then came Amazon, FedEx, UPS, and a thousand gig workers in unmarked vans delivering packages at all hours. Even Canada Post’s jump to weekend delivery couldn’t keep up. Now, it has a mere 30% slice of the parcel pie, down from two-thirds before the pandemic. As Andrew Coyne aptly pointed out, the strike only hastens the exodus: once customers discover that private couriers work faster and more efficiently, why would they ever come back?

Opinion: Suppose they gave a postal strike and nobody noticed

April 25, 2015

Today, Canadians are managing the strike with a shrug and a Plan B. The outcry isn’t about losing the mail—it’s about the inconvenience of finding alternatives. It’s hard to summon sympathy for postal workers striking at Christmas, a time of goodwill and frantic shipping. Their demands for higher wages and benefits feel like asking Santa for a new sleigh in a world where everyone else has upgraded to drones.

Reader feedback to Coyne’s piece reflects this shift in sentiment. “They’re striking themselves out of a job,” one person quipped. Another commented, “If this goes on, maybe we’ll finally privatize the thing.” Harsh words, but reflective of a growing reality: Canada Post has become more a seasonal tradition than a year-round necessity, like eggnog or fruitcake.

If the strike proves anything, it’s that Canadians have moved on. Small businesses, once reliant on postal service, are now cozying up to private couriers. Families, once reliant on snail mail, have gone digital. Even junk mail enthusiasts—yes, they exist—are adjusting. And as for holiday cards? Who needs stamps when you’ve got e-cards and emojis?

Perhaps Canada Post’s strike is its last hurrah. If customers don’t come back, and deficits continue to balloon (a $748-million loss last year, remember?), even the statutory monopoly on first-class mail won’t save it. The future might just be a Canada Post museum exhibit: “Here lies the Crown corporation that once delivered Christmas.”

Canada Post’s labor tactics feel like Ebenezer Scrooge’s attempts to save a dying business by turning up the heat on Bob Cratchit. But just as Scrooge learned, holding onto old ways in a changing world is a recipe for obsolescence. Canadians want their deliveries fast, reliable, and reasonably priced. And if Canada Post can’t deliver, someone else will.

This Christmas, as we sip our cocoa and track packages online, let’s remember the lessons of the season. Adaptation, goodwill, and maybe, just maybe, learning to let go of the past. Canada Post, we wish you a Merry Christmas—but it might be time to pack up the sleigh. After all, the world is moving on, with or without you.

There’s a kind of unwritten rule in Canada: if you land a public sector job, you’ve scored yourself a lifeboat in a sea of private-sector uncertainty. Governments, after all, are the safety net, and the political stakes in labour disputes mean they’ll often bend over backwards to keep things smooth. Usually, when strikes heat up, a neat little trick called arbitration gets wheeled out to settle the squabble. But when it comes to Canada Post, that formula falls apart.

Why? Because it’s not just about labour versus management—it’s about an entire business model that feels like a relic of the rotary phone era. The union and Canada Post are locked in a 1970s-style labour standoff, oblivious to the fact that the world has zipped ahead. This isn’t the age when a postal strike meant a national crisis. It’s 2024, and most Canadians have a better relationship with their email inbox than with their mailbox.

Here’s the stark reality: while postal workers strike, the private sector fills the void. Couriers like UPS, FedEx, and Amazon don’t just wait in the wings—they swoop in and scoop up business. Customers, once diverted, rarely return. It’s a lot like the newspaper industry of yesteryear. Remember when the morning paper was an irreplaceable ritual? Now, if newsrooms don’t adapt, readers simply scroll elsewhere. Canada Post faces a similar choice: innovate and evolve, or become the next “Remember when?” story.

The irony is rich: a left-leaning government in power can’t even be accused of union bashing, yet the Crown corporation is still fumbling. Political leaders can’t keep using duct tape solutions like arbitration if the core business model is on life support. Canada Post is hemorrhaging money, running six consecutive years of losses, while clinging to the outdated assumption that it’s an essential service.

The hard truth is, Canadians are voting with their feet—and their wallets. And this holiday season, as cards and packages sit undelivered, many are learning they can live without Canada Post. As the saying goes: adapt, or perish. The postal workers striking now might be remembered as the ones who stamped the final nail into their own mailbox.

As Canada Post workers strike during the holiday season, Canadians are reminded of the irrelevance of the Crown corporation in an age dominated by digital communication and private couriers. Once the backbone of Canada’s economy during peak seasons like Christmas, Canada Post’s monopoly on letter mail and declining market share in parcel delivery have turned it into a costly relic. The strike, meant to push for better worker conditions, is ironically accelerating customer migration to nimbler competitors. By choosing the worst possible time to disrupt service, postal workers may have unwittingly hastened the demise of their own industry, leaving Canada Post a ghost of Christmas past.

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Friday May 22, 2015

May 21, 2015 by Graeme MacKay

Editorial cartoon by Graeme MacKay, The Hamilton Spectator – Friday May 22, 2015

NDP says they would bring back door-to-door mail delivery in Hamilton

The federal NDP will reinstate door-to-door delivery and get rid of super mailboxes on the Mountain if the party forms government after the upcoming election.

Hamilton MPs David Christopherson and Wayne Marston made the announcement at city hall this morning, lauding council for being “at the forefront” of the effort to save traditional mail delivery through its court battle with Canada Post.

“If we have to change the legislation, we’ll do it,” Christopherson said of the plan to reverse Canada Post’s multi-year plan to replace door-to-door delivery with super mailboxes across Canada.

He acknowledged there would be cost to removing thousands of recently installed super mailboxes – including several hundred alone on the Mountain.

But he said those costs, as yet not calculated, have to be “weighed against the cost to the (postal) service.”

He argued Canadians are better served by door-to-door mail delivery and added at a minimum, residents “deserve to be consulted” about the future of the service.

The city will face off against Canada Post in court sometime next week over the legality of a bylaw that seeks to regulate where super mailboxes are installed in the municipal right-of-way. (Source: Hamilton Spectator)

Published in Opinion 250 (Prince George BC), L’Acadie Nouvelles, Gull Lake Advance, Brandon Sun, Nanaimo Daily News, Regina LEader Post, Calgary Herald, and The Corner Brook Newspaper

Saturday April 25, 2015

April 24, 2015 by Graeme MacKay

Editorial cartoon by Graeme MacKay, The Hamilton Spectator – Saturday April 25, 2015

Canada Post strikes back in mailbox battle

Canada Post has asked the courts to strike down Hamilton’s mailbox installation bylaw the day after eight charges were laid under the new rules.

Canada Post spokesperson Jon Hamilton said the legal counter-move came after the agency received a city order to stop ongoing installation of the controversial community mailboxes based on the recently passed bylaw.

He said he wasn’t aware of any charges under the bylaw, but added a hearing to consider Canada Post’s application is scheduled for April 28.

City spokesperson Mike Kirkopoulos said Friday eight charges related to three unidentified mailbox locations were sworn late Thursday – six against Canada Post and two against a subcontractor, SNC Lavalin.

He couldn’t immediately comment on what the latest court filing means to the city.

“We regret that court action is necessary … but we’re at a point where we need to continue to move forward,” said Hamilton, noting, the agency has been in contact with the city since last June over the planned installations.

The legal battle started when the city enacted a new bylaw earlier this month that requires the Crown corporation to apply for a $200 permit for each of an estimated 4,000 community mailboxes meant to replace door-to-door mail delivery in Hamilton.

Council followed up on Wednesday by asking its lawyers to file a court application to “restrain” ongoing installation by Canada Post. The agency’s counter-move appears to have been filed first, however.

Canada Post has argued from the get-go its federal mandate trumps municipal bylaws and installation of the first of 1,000 mailboxes on the Mountain began last Friday. (Source: Hamilton Spectator)

Saturday April 18, 2015

April 17, 2015 by Graeme MacKay

Editorial cartoon by Graeme MacKay, The Hamilton Spectator – Saturday April 18, 2015

City girds for superbox battle with Canada Post

The city is willing to take Canada Post to court over its plans to unilaterally install controversial super-mailboxes across the city.

Council enacted a new bylaw Wednesday that requires the Crown corporation to apply for a $200 permit for each of an estimated 4,000 community mailboxes meant to replace door-to-door mail delivery in Hamilton.

That means city bylaw officers can now lay provincial offences charges if Canada Post ignores the new rules and begins installing the unpopular “super-mailboxes” this week on the Mountain.

The agency argued Wednesday it isn’t bound by the bylaw.

The city should charge the Crown corporation anyway in the case of a violation “and let the courts decide who is right and who is wrong,” said Coun. Terry Whitehead.

Whitehead put forward what he called an “unprecedented” municipal regulation motion.

“There ought to be some regulations that apply when Canada Post does this, because it sounds like they’re going to continue on (with mailbox installation) whether we like it or not,” said Mayor Fred Eisenberger. “I think they ought to be a little more understanding and work with the city … to access our right-of-ways and roadways.”

Canada Post has no plans to delay the first wave of installations on the Mountain, said spokesperson Jon Hamilton, who nonetheless wouldn’t speculate how the Crown corporation will react if it is charged under a municipal bylaw.

He reiterated that Canada Post believes it continues to have the “jurisdiction” and “authority” to install mailboxes in municipal road allowances. The agency is willing to “work collaboratively” on locating the boxes, he added, but that doesn’t include following the bylaw or applying for individual permits. (Source: Hamilton Spectator)

Thursday, December 12, 2013

December 12, 2013 by Graeme MacKay

By Graeme MacKay, The Hamilton Spectator – Thursday, December 12, 2013

Canada Post to phase out urban home mail delivery

Canada Post is phasing out door-to-door delivery of regular mail to urban residents and increasing the cost of stamps in a major move to try to reduce significant, regular losses.

The Crown corporation announced its plans Wednesday, saying urban home delivery will be phased out over the next five years.

Starting March 31, the cost of a stamp will increase to 85 cents each if bought in a pack, up from 63 cents. Individual stamps will cost a dollar.
Canada Post said that over the next five years, it will eliminate 6,000 to 8,000 positions, but it expects 15,000 workers will leave the company or retire within that period.

“With the increasing use of digital communication and the historic decline of letter mail volumes, Canada Post has begun to post significant financial losses,” the corporation said in a news release.
“If left unchecked, continued losses would soon jeopardize its financial self-sufficiency and become a significant burden on taxpayers and customers.”

The first communities that will switch to community mailboxes will be announced in the second half of 2014, according to the release.

Transport Minister Lisa Raitt said in September the idea of cutting door-to-door delivery in urban areas was worth considering in the face of $104 million in losses in the second quarter.

Her office issued a news release Wednesday saying she looks forward to seeing progress because of this plan.

“The Government of Canada supports Canada Post in its efforts to fulfil its mandate of operating on a self-sustaining financial basis in order to protect taxpayers, while modernizing its business and aligning postal services with the choices of Canadians,” she said in the release.
Raitt’s office added that mail volumes have dropped almost 25 per cent per household in the last five years.

NDP MP Peter Julian accused the Conservative government of being disrespectful by making the announcement the day after Parliament took its annual Christmas break. (Source: CBC News)